Terms & Conditions

  1. Description and pricing of courses

Although we make every effort to ensure the prices listed are correct, mistakes may sometimes be made.

 If a mistake is discovered in the price of the Course that you have booked prior to confirmation of your booking, we will tell you and give you the option of either reconfirming your

booking at the correct price or cancelling your booking. In this instance, if we are unable to contact you or we receive no reply from you, 

your booking will be cancelled. BiteSizeTraining reserves the right to change prices listed without notice. BiteSize Training also reserves the right to refuse to supply to any individual or company.


  1. Cancelations

Where a firm booking has been accepted by BiteSize and is subsequently cancelled, the customer

will be liable for the following charges. All cancellations must be received in writing.


Time period before Course date that the 

cancellation is made 

Charge to customer
More than 31 days No charge
14 – 30 working days 50%
14 working days or less Full charge



  1. Transfer

In the event that a delegate wishes to transfer his booking to another Course, a 10% administration

fee will be charged if the transfer is requested between 21 and 30 working days of the original

Course start date. For transfer requests made 20 working days or less prior to the Course date, no

refund can be made. Transfers can be made to any event within a 6 month period.


  1. Substitution 

Delegate substitution may be made at any time. If the membership status of the delegate changes,

the fee payable will be amended accordingly.


  1. Complaints

At BiteSize we are committed to providing a high standard of customer care. If you are not happy

with any element of the service that you have received from the Training & Events Team, please

contact Trevor Smith on 00420 777 013 806 or email .


  1. Contact and BiteSize bank details:


Contact person: Trevor Smith

Bank details: Unicredit Bank,

Jungmanova 31, 110 00, Prague 1

Account Number: 0055656023 / 2700

Company Number:
IČO: 044 788 27   DI
Č: 683242580