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Terms & Conditions
- Description and pricing of courses
Although we make every effort to ensure the prices listed are correct, mistakes may sometimes be made.
If a mistake is discovered in the price of the Course that you have booked prior to confirmation of your booking, we will tell you and give you the option of either reconfirming your
booking at the correct price or cancelling your booking. In this instance, if we are unable to contact you or we receive no reply from you,
your booking will be cancelled. BiteSizeTraining reserves the right to change prices listed without notice. BiteSize Training also reserves the right to refuse to supply to any individual or company.
- Cancelations
Where a firm booking has been accepted by BiteSize and is subsequently cancelled, the customer
will be liable for the following charges. All cancellations must be received in writing.
|
Time period before Course date that the cancellation is made |
Charge to customer |
| More than 31 days | No charge |
| 14 – 30 working days | 50% |
| 14 working days or less | Full charge |
- Transfer
In the event that a delegate wishes to transfer his booking to another Course, a 10% administration
fee will be charged if the transfer is requested between 21 and 30 working days of the original
Course start date. For transfer requests made 20 working days or less prior to the Course date, no
refund can be made. Transfers can be made to any event within a 6 month period.
- Substitution
Delegate substitution may be made at any time. If the membership status of the delegate changes,
the fee payable will be amended accordingly.
- Complaints
At BiteSize we are committed to providing a high standard of customer care. If you are not happy
with any element of the service that you have received from the Training & Events Team, please
contact Trevor Smith on 00420 777 013 806 or email trevor.smith@visiontraining.cz .
- Contact and BiteSize bank details:
Contact person: Trevor Smith
Bank details: Unicredit Bank,
Jungmanova 31, 110 00, Prague 1
Account Number: 0055656023 / 2700
Company Number:
IČO: 044 788 27 DIČ: 683242580